Top Things to Know Before Booking with Thrifty Adventures
Before confirming your trip, please take a moment to go through these key points to ensure a smooth and informed booking process. Full details are in our Terms & Conditions.
1. Read the Brochure First
Please read the tour brochure carefully before making any payments. It contains essential details about what’s included and what’s not.
2. Travel Insurance is Essential
We strongly recommend purchasing travel insurance to cover unforeseen circumstances, including cancellations from your side or by third-party providers. It may be compulsory for selected international trips.
3. Visas, Passports & Entry Requirements
All travel documents (visas, passports, vaccinations, health certificates, etc.) are the responsibility of the traveller. Your passport must be valid for at least 6 months after you return. Tell us which passport you’re travelling on, and let us know before booking if you’re departing from another country or anything may affect your entry. We offer general advice, but clients must handle acquisition and costs personally. Denied boarding or refused entry is not refundable.
4. Deposit is Non-Refundable
Deposits are non-refundable, except if we cancel a tour for reasons within our control or in cases of death or hospitalisation. Minimum deposits:
- R3,000 for flight packages
- R2,000 for road packages
Instalment payments are welcome. The balance is due 21 working days before departure. See Payments & Refunds for the full cancellation scale.
5. Flights & Air Tickets
You will receive a request for your written approval before we book your flight. Once confirmed, air tickets are non-refundable and changes depend on the airline’s rules. Seats together are not guaranteed unless confirmed by the airline.
6. Recommended Spending Money
Bring extra spending money for meals, optional activities, or personal expenses.
Recommended minimum: R3,000+ depending on the destination.
7. Room Sharing
All prices are per person sharing. Single occupancy will attract an additional cost, and room changes after allocation are for your own account.
8. Itinerary & Inclusions
Some meals or activities listed in the itinerary are for guidance only and may not be included in the package. Always check the “Package Includes” section to see what’s covered.
9. Possible Changes to Your Package
We reserve the right to make changes to the package, including:
- Dates of travel
- Accommodation (of a similar standard) or airline
- Tour price (due to exchange rates, airline fees, or supplier failure)
We commit to communicating any changes at the earliest possible opportunity. If we cancel or postpone a tour for our own reasons, such as low booking numbers, you can choose a transfer or a refund.
10. Booking & Payment Methods
You can book your tour directly on our website, or reach out to us via WhatsApp or email.
Payments can be made securely through our online payment gateway or via EFT (Electronic Funds Transfer). We will never ask for your card PIN, security code or banking password.
11. Discount Requests
Discounts such as birthday or returning-client offers must be requested at the time of quoting or invoicing. Once the invoice is paid and cleared, no discounts will be applied or refunded — they are considered forfeited.
12. Keep an Eye on Your Messages
We send updates, payment reminders and travel notices by WhatsApp, email or SMS. Please check and respond promptly. If something goes wrong on tour, tell your tour host within 12 hours so we can help fix it.