Promotional Booking Policy
To ensure fairness and clarity for all travellers, Thrifty Adventures has implemented the following guidelines for all promotional or discounted tour packages. These guidelines form section 13 of our Terms & Conditions.
Last updated: 17 September 2026
1. Booking & Payments
- Clients cannot transfer payments (including deposits or full amounts) from a regularly priced tour to a promotional or discounted tour.
- To secure a promotional package, a new booking must be made and paid for in full or according to the stated promotional terms within the promotional period.
- Promotional pricing only applies to new bookings made during the active promotion. No retrospective discounts will be applied to earlier bookings.
2. Discounts & Combinations
- Promotional offers cannot be combined with any other discounts, including birthday or returning-client discounts.
- A tour booked under a promotional deal is not eligible for any further reductions, credits, or offers.
- Promotional packages are sold as-is, and their exclusive terms override the standard booking policy where applicable.
3. Availability & Deadlines
- Promotional and discounted tours are subject to limited availability and offered on a first-come, first-served basis.
- Once the promotional quota is filled, standard pricing will apply—no exceptions.
- To qualify, full payment or the required deposit must be made within the promotional window. If the deadline is missed, the booking will revert to the standard price.
4. Modifications, Refunds & Transfers
- Bookings made under a promotional or discounted rate cannot be changed, including travel dates, destinations, or inclusions. Any desired changes will require a new booking at the current price.
- All deposits for promotional packages are non-refundable and non-transferable to other tours or individuals. If a promotional booking is canceled or altered by the client, the deposit will be forfeited.
- If Thrifty Adventures cancels or postpones a promotional tour for reasons within its control, or a client cannot travel because of death or hospitalisation, clauses 5.9A and 5.11 of our Terms & Conditions apply. See our Payments & Refunds page.
5. Birthday & Returning Client Discounts
- Birthday and returning client discounts are not automatically applied. It is the responsibility of the client to request these discounts at the time of quoting or invoicing.
- These discounts cannot be claimed after an invoice has been paid or during or after the tour. If not requested in time, the discount is considered forfeited.
- These offers are only valid on standard tour packages and cannot be used in conjunction with promotional or discounted packages.
6. Important Notes
- Promotional pricing is only valid for new bookings made during the promotional period.
- Past or existing bookings are not eligible for retroactive adjustments.
- Each promotion is governed by its own set of terms, which must be reviewed and accepted at the time of booking.